Use Case

Defect Reporting

Ensure product quality and reduce costs by getting to the root cause of defects
UC Quality Defect Reporting hero
USE CASE OUTCOMES

Changes You’ll See with Poka

Improve OEE by reducing defects over time and driving accelerated resolution of defects reported.

Improve quality metrics as defects are identified and rectified.

Improve the engagement of the workforce in defect reporting with communication and visibility to results.

Reduce paper waste and data entry time with digital forms.

WHO WE HELP

CONNECTING AND EMPOWERING WORKERS WORLDWIDE

HOW WE HELP

Issues & Tasks

  • Issues and tasks are easily created from within the defect reporting form
  • Assignments ensure visibility and rapid response
  • The issue board can be filtered to aggregate issues for appropriate visibility and action
Use Case issues
HOW WE HELP

Analytics

  • Built in dashboards provide insights that can be actioned and shared supporting a culture of continuous improvement
  • Trending data for who, what and when defects are reported provides visibility for best resource allocation
Use Case analytics 1
HOW WE HELP

Offering Solutions From Every Angle

Forms & Checklists

Digital forms capture defect data tagged to specific locations and are accessible via QR code scans.

Skills

Skills ensure proper recognition and handling of defects through training, supported by exams, assessments, and endorsements.

Knowledge

Work instructions, with photos and videos, guide defect identification and reporting, while troubleshoots support faster resolution.

Communication

Engage workers in defect identification and reporting through rich communication channels, celebrating successes and recognizing contributors.

Ready to become a Poka digital factory?